CV

Experience

August 2020 - Present

INSTRUCTIONAL DESIGNER, SPECTRUM ENTERPRISE

Created and maintained instructor led and online training material. Established relationships and collaborated with business partners.

Developed learning experience for Salesforce Lightning training, delivered to internal and external audiences for successful launch of vendor sales portal.
Designed team training to share best practices in video production and Agile development for team building and to improve team skills.

September 2018 - March 2020

BUSINESS ANALYST CONSULTANT, FIDELITY INVESTMENTS

Gathered, cleansed and utilized data from internal and external sources. Created reports in Tableau.

Conducted updates and change management for three large internal applications (apps) and multiple small apps ensuring compliance for 12 Linux and .NET servers.
Automated reports, using Alteryx and Tableau, increasing efficiency and providing insight into departmental scorecards, learner completion, and monthly inventory.
Developed and deployed an application program interface (API) pulling data from a previously inaccessible 3rd party vendor system (Qualtrics).
Created data tables for analytics, using Alteryx and MS SQL Management Studio, from API, MongoDB, SQL, and Oracle sources maintaining centralized data lake for team accessibility.
Performed database management, including data dictionaries, for multiple production and archival databases decreasing server footprint by 20%.

July 2013 - September 2018

SENIOR ELEARNING DEVELOPER, FIDELITY INVESTMENTS

Leveraged various software development tools to design innovative training delivery methods. Created online training, online assessment, multi-media communication, and video training solutions. Collaborated with business partners to establish relationships and find cross-business opportunities.

Designed and developed web application improving indicative data collection accuracy by 25%.
Created and developed multi-player game application improving facilitator efficiency using MongoDB, Express.js, Angular, and Node.js (MEAN stack).
Supervised small offshore development team improving application development time by 50%.
Awarded internal “Shining Star” recognition for design, development, testing, installation, deployment, and maintenance of MEAN stack internal web offerings improving associate experience.
Produced, directed, and edited multi-camera documentary of security drills involving Fidelity Security, EMS, fire department, police department, and bomb squad creating internal presentation receiving high praise from the CEO.

September 2011 - July 2013

INSTRUCTIONAL DESIGNER, FIDELITY INVESTMENTS

Utilized proven instructional design methodologies to create learning solutions that meet audience learning styles, content topic area, and audience location. Applied adult learning theory and industry-recognized instructional design models to design, develop, and maintain training content.

Designed and developed internal initiative to upgrade Adobe Captivate improving adoption by 15%.
Awarded the “Innovation of the Year” recognition for design and development of cutting-edge training solution for new product implementation improving learner retention and understanding.